ImpACT! Leadership

A leadership development program for early to mid-career professionals with fewer than five years of experience in TDM.  The three-day retreat will bring together a cross-section of TDM professionals from around the country, representing public and private organizations.  The program offers participants in-depth learning opportunities that will provide a strong foundation for individual growth, build a network of peers for continuous support, and prepare participants for leadership in their professions and ACT.

During this program, participants will:

  • Spend three days learning from professional trainers, TDM experts, and ACT leaders.
  • Take an online leadership assessment to identifying ways to increase effectiveness.
  • Focus on improving the customer experience.
  • Identify how to create a motivating work environment.
  • Be introduced to Emotional Intelligence.
  • Improve communication skills for leading others.
  • Learn how to coach others to maximize performance.
  • Learn strategies for leading others through change.
  • Strengthen understanding of TDM
  • Learn about ACT and how to achieve personal and professional growth through the organization.
  • Return home ready to take on new tasks and lead with confidence!


Overview of Participation

The continued development of strong leaders within the TDM profession is essential to achieving the goals of improving the quality of life of individuals, the livability of communities, and economic growth of businesses. The ImpACT! Leadership program recognizes and develops practitioners who have shown an initial commitment to professional service at the start of their career in TDM.  The program provides selected candidates with leadership training and ongoing mentorship by identifying needs for volunteer service within ACT that match with each participant’s leadership goals.  It is the program’s goal that the leadership training and experience provided shall inspire continued service within ACT throughout one’s career.

Program materials


Meet the Class of 2020

Brittany Barrett
Emory University
Melissa Foley
Commute with Enterprise
Kaite Justice
Valley Regional Transit
Tammy Quinn
Capital Metro
Sylvia Crum
Innovate Memphis

Megan Gribble
Old Dominion University
Marie-France Laurin
Johann Weber
UrbanTrans North America
Jane Davransky
Facebook Transportation Operations
Kelly Hostetler
Lloyd Nadal
Solano Transportation Authority
David Zyck
Madeline Feig

Edward Howard
Claudia Pors
Destination Sales & Marketing Group


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