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Monday, November 11th

2:30pm - 5:00pm       Seattle Bike Tour
Join the Seattle Department of Transportation for a multimodal tour of the city with a focus on biking.  The route will stop by several Seattle landmarks, giving participants a chance to try some key bike routes on provided bikeshare bikes (weather permitting – heavy rain will move to alternate transportation). The tour will feature employers’ bike facilities and commuting programs as well as some of city’s noteworthy transportation infrastructure.  Following nimble transfers between modes, the tour will conclude at the Luum office for the Employer Spotlight. 

3:00pm - 5:00pm       Seattle Transit Tour 
Join representatives from WSDOT for a 2-hour walking tour (weather permitting – heavy rain will move to alternate transportation) of Seattle with a focus on public transportation. Seattle is a perfect place to see a multi-modal transportation system in action. During this tour, you will have a chance to see the dynamic public transportation system that connects the City of Seattle to the Puget Sound region. You will learn about Seattle’s contemporary and historic issues in the development of light rail, the Seattle street car, commuter rail, train stations, ferries, buses, and bike lanes. We will stop for coffee along the way in Seattle’s historic Pioneer Square neighborhood. Bring some comfortable shoes for walking and be prepared for a little bit of rain. The tour will conclude at the Luum office for the Employer Spotlight.

5:30pm - 7:30 pm      Employer Spotlight: The New Standard of Commuter Benefits* - SOLD OUT

Join us for an employer panel and networking happy hour to kick off this year's TDM Forum in Seattle. We will highlight four regional innovators – Expedia Group, Google, Grange Insurance, and Oregon Health and Science University – who continue to push the envelope when it comes to commuter benefits for their employees. The evening will begin with a networking happy hour, followed by a moderated panel discussion and additional time to mingle afterwards. Commute Seattle and Luum look forward to welcoming all those eager to learn more about commuter benefits at the Luum headquarters in Seattle this November. 

Jenny Cadigan, Program Manager, Oregon Health and Science University (OHSU)
Melanie Truhn, Commute Program Manager, Expedia Group
Sabrina Ruiz, Global Transportation, Google
AnneMarie Killen-Gall, Vice President of Human Resources, Grange Insurance Association
Moderators: Madeline Feig, Commute Seattle and Kelly Hostetler, Luum

Presented by: Commute Seattle and Luum
Luum HQ
119 S Main Street, Suite 400
Seattle, WA
*This is a free event for all Forum attendees, but there is a cap on attendance. Ensure your spot by REGISTERING HERE!

Tuesday, November 12th

8:00 am - 5:00 pm     Registration | Courtyard Ballroom Foyer (Lower Level)
8:00 am - 10:15 am   Breakfast & Welcome Keynote | Courtyard Ballroom (Lower Level)
roger millar
Secretary of Transportation
Washington State Department of Transportation
Sponsored by

10:30 am - 12:00 pm    Concurrent Sessions - 90 mins
Integrating TDM into Long Range Planning | North / West Room (3rd Floor)
Hear from senior leadership of public agencies that embrace TDM as a key aspect of their organization’s efforts to address their region’s transportation challenges. Speakers from King County Metro, Seattle Department of Transportation, Sound Transit, and Washington Department of Transportation will share how they are integrating TDM into their long-range planning, program structure, and the ways they prioritize funding to support TDM efforts.
Carol Cooper, Managing Director, Market Innovation Section, King County Metro
Ricardo Gotla, Transportation Demand Management Developer, Washington State Department of Transportation
Alex Pazuchanics, Mobility Services Manager, City of Seattle Department of Transportation
Jillian Harris, TDM Special Projects Manager - Transportation Planning & Programming, City of San Antonio
Moderator: Karen Marshall, Director, Client Services, Metropolitan Transit Authority, Harris County
P3s in TDM: How Public Private Partnerships can achieve mutually-beneficial mobility outcomes | South Room (3rd Floor) 
Employers are often constrained in their commuter programs because they have little control over transportation services outside of their building or campus walls. Cities and public sector agencies often struggle to reach commuters to influence travel behavior at the individual level. Come hear from a diverse panel of experts who have bridged the gaps and successfully delivered projects across public private lines to achieve common goals for employee mobility.

Miranda Clements, Program Manager, Nashville Connector
Erin Hafkenschiel, Executive Director of Mobility, Vanderbilt University
Theresa Brand, Transportation Outreach and Marketing Manager, Point2point at Lane Transit District
Sarah Spicer, Strategic Advisor – TDM, City of Seattle Department of Transportation
Moderator: Geoff England, Associate, Steer

Campus Sustainability & Best Practices | East Room (3rd Floor)
Student and employee accessibility to sustainable living resources is an absolute priority at any university. With the ever increasing sustainability and climate challenges our world is facing, universities are leading the charge to implement aggressive actions to reduce their impacts. To address the challenging goal of reducing mobile source emissions, many universities are turning to TDM. Encouraging this effort are initiatives like the STARS Program, a transparent, self-reporting framework for colleges and universities to measure their sustainability performance, managed by  AASHE, which has helped establish reporting tools and long-term sustainability goals for universities. During this session you will hear from some of the top STARS rated universities in the country on how they are using TDM tools and resources to advance sustainable transportation and living on campus.   
Caryn Walline, Manager Commute Options & Planning Transportation Services, University of Washington (STARS Gold Rating)
Carolyn Hernandez, Acting Sustainable Transportation Manager, University of California Irvine (STARS Platinum Rating) 
Clint Culpepper, Transportation Options Manager, Portland State University (STARS Gold Rating)
Moderator: Jessica Alba, Transportation Policy Manager, Stanford University (STARS Platinum Rating)
12:00 pm - 1:10 pm    Networking Lunch | Courtyard Ballroom (Lower Level)
Welcome Address  (12:15pm-12:30pm) Courtyard Ballroom (Lower Level)
Chris O'Claire
Mobility Division Director
King County Metro
Sponsored by: 

1:15 pm - 2:30 pm     Concurrent Sessions - 75 mins
Ensuring Equity and Accessibility in Contracted Transit Services | North / West Room (3rd Floor)
In April 2019, King County Metro in partnership with Sound Transit and the City of Seattle launched an on-demand ride sharing service called Via to Transit to connect people to buses and trains at 5 transit hubs in SE Seattle and Tukwila. Providing an equitable and accessible service has been a primary objective of the service from the original concept through planning and implementation. This panel will discuss the key goals of the service and lessons learned, with a deep dive into how it improves equity in the Seattle area as well as where the service still has room for improvement.
Daniel Rowe, Supervisor of Research and Innovation Programs, King County Metro
Abby Chazanow, Transportation Planner, Sound Transit
Bahsan Ahmed, Youth Engagement Worker, Rainier Beach Action Coalition 
Jerrell Davis, Transformation Strategist, Rainier Beach Action Coalition 
Moderator: Valentina Titiun, Partner Success Principal, Via

Commute Challenges 2.0 - Meaningful, Measurable, & Mobile | South Room (3rd Floor)
Develop new and engaging commuter challenge events that produce measurable impacts, engage mobile commuters, and are less challenging to manage.  This session will provide case studies of highly successful commuter challenge events in Maine, Pennsylvania, and Oregon along with new technologies and techniques for creating effective challenge events that engage mobile commuters and produce measurable results.
Rebecca Grover, Program Coordinator, GO MAINE
Stacy Newcomer, Deputy Project Manager, Commuter Services of Pennsylvania
Cody Franz, Transportation Options Specialist, Point2Point
Matt Getty, Operations Manager, Agile Mile (Speaker/Moderator)
Sponsored by: 


Seize a Session | East Room (3rd Floor)
Do you have a topic at the top of your mind but it's not on the agenda? Want to continue a discussion from a previous session or conference? Take this opportunity to take control of a breakout room and Seize a Session. Write your session title on the sign (outside the room) first, then post it on the app and the room is yours for that time block. All attendees are welcome to join in on the topic that is picked. Its first come first serve so don't miss the opportunity!
2:45 pm - 4:00 pm     Concurrent Sessions - 75 mins
Reinventing Transportation for Workplaces and Campuses | North / West Room (3rd Floor)
Innovation is thriving at the intersection of public and private transit as organizations leverage new approaches and technologies to transform journeys. This session will explore the different ways organizations are rethinking mobility and leave you inspired with creative ideas and success tips as you plan transportation initiatives for 2020.  
Ray Atkinson, Transportation Systems Analyst, Clackamas Community College
Brendan Lemkin, Transportation Program Manager, Hines @ Facebook
Sabrina Ruiz, Transportation Program Manager, Regional Distributed Offices Google
Moderator: Tim Wayland, COO, WeDriveU

Sponsored by: 

Bringing TDM Solutions to Communities of Diversity | South Room (3rd Floor)

Effective change can only be achieved by ongoing interactions with community members. In this presentation, you'll be hearing from Northeast Transportation Connections (NETC)’s partnership with the Colorado Department of Transportation – TDM strategies to those affected by Denver’s Central 70 expansion project – one of the first such partnerships in the nation’s history. NETC’s recent white paper, titled “Bringing TDM Solutions to Communities of Diversity,” was developed to help those doing similar work around the world to address the unique challenges inherent to economically and ethnically diverse communities. They will discuss the challenges of identifying community leaders, gaining trust, developing flexible programs that respond to changing needs, the hurdles of language translation, and the importance of sensitivity to cultural norms. Nicholas Robb from Fairfax County Department of Transportation will take a deep dive into his research on the Hispanic Community and building trust through face-to-face interaction and cultural change - and the importance of public outreach strategies across generations of immigrants. 
Angie Rivera-Malpiede, Executive Director, Northeast Transportation Connections
Jesse Livingston, Director of Communications and Marketing, Northeast Transportation Connections
Nicholas Robb, Transportation Planner 1, Fairfax County Department of Transportation

Seize a Session | East Room (3rd Floor)
Do you have a topic at the top of your mind but it's not on the agenda? Want to continue a discussion from a previous session or conference? Take this opportunity to take control of a breakout room and Seize a Session. Write your session title on the sign (outside the room) first, then post it on the app and the room is yours for that time block. All attendees are welcome to join in on the topic that is picked. Its first come first serve so don't miss the opportunity!
4:15 pm - 6:00 pm     40 Under 40 Awards Ceremony & Reception | Courtyard Ballroom (Lower Level)
Once again ACT will be recognizing a group of TDM professionals with its annual 40 Under 40 Awards. This honor is awarded to ambitious leaders that are working to find creative solutions to improve the quality of life of commuters, the livability of communities, and are developing TDM programs that are shifting behavioral change.
Master of Ceremonies: Kiki Dohman, TDM Specialist, Cherriots
ACT Board of Directors and 2017 40 Under 40 recipient
Sponsored by

Wednesday, November 13th

8:00 am - 3:00 pm     Registration | Courtyard Ballroom Foyer (Lower Level)
8:00 am - 10:15 am   Networking Breakfast & Keynote Presentation | Courtyard Ballroom (Lower Level)
Sam Zimbabwe
Seattle Department of Transportation
Sponsored by

10:30 am - 12:00 pm Concurrent Sessions - 90 mins
Going Above and Beyond – Bringing a creative approach to challenging employer programs | North / West Room (3rd Floor)
Barriers and constraints are constant themes for an ETC trying to create a great employer program. Hear from an industry diverse panel on how they have employed creative strategies to address challenging TDM environments and the creative paths they’ve taken to achieve successful programs.  
Jennifer Poole, Human Resources Coordinator, Foster Garvey PC
Kara Seliga, Environmental Engineer & Sustainability Coordinator, General Atomics Aeronautical Systems 
Adrian Down, Environmental Program Manager, Port of Seattle
Jamie Cheney, Director of Transportation, Seattle Children's Hospital 
Moderator: Jenna Forty, Senior Program Manager, Commute Seattle 
Transportation Planning in Rapidly Growing Regions | South Room (3rd Floor)

Two West-Coast cities – Bellevue, WA and San Jose, CA are experiencing a boom in company expansion and the addition of multiple high-profile corporate headquarters re-locating to their cities. Amazon, Cisco, Expedia, Facebook, Google, Microsoft and T-Mobile are all calling (or about to call) Bellevue and San Jose home. With this rapid business expansion, each city is absorbing thousands of new residents/employees, putting more pressure on their already heavily trafficked transportation systems.
This panel session will feature leading transportation, government and company officials from Bellevue and San Jose who will discuss how cities need to be thinking about transportation demand management planning to meet the needs of their residents now and into the future. 
Steve Marshall, Head of Transportation, City of Bellevue
Raul Peralez, Councilmember District 3, City of San Jose
Moderator: Chris Barker, President, Chris Barker Consulting

Overcoming Hurdles to Getting Vans on the Road | East Room (3rd Floor)
With the ever growing world of transportation, vanpools have remained constant as a long distance commuter mode. In this session we will discuss creative parking strategies to help fill in the gap to park and rides as well as how to help people find meeting points.  Review how to attract people to start vanpools despite gas prices being low, and explore different promotions and incentives that have helped start and keep vanpools on the road. 
Latwana McClure, Special Projects Coordinator/Vanpool, Hampton Roads Transit/ TRAFFIX
Jeffrey Olschwang, Bruin Commuter Services Manager, UCLA
Victoria Tobin, Formations / Promotions Chief, King County Metro
Moderator: Michelle Althoff, Group Commute Manager, Commute with Enterprise
Sponsored by: ACT Vanpool Council

12:00 pm - 1:15 pm   Lunch and ACT Excellence Awards | Courtyard Ballroom (Lower Level)
Our TDM Excellence awards will shine the spotlight on Companies, Universities, and Municipalities/Regional Governments that understand the importance of addressing commuter transportation in their efforts to improve the quality of life of employees, students, and residents; and the benefits of TDM on livability and economic competitiveness.
Sponsored by
1:20 pm - 2:35 pm    Concurrent Sessions - 75 mins
Overhauling Park City - TDM, Parking & Stakeholder Engagement | North / West Room (3rd Floor)
This session will begin with the strategies needed when addressing parking management and technology deployment with a focus on the lessons learned from the progressive implementation plan to the complete TDM transformation and how is was used for launching paid parking in less than 9 months in Park City, Utah. The previous Parking Manager and Implementation Consultant will discuss the importance of the implementation timeline and how to be prepared for anything. They will address the critical need for technology integration and the considerations for the onsite City staff support that was required to support the deployment including the vendor management demands. Learn from firsthand experience the implementation challenges and experiences. We will provide a thorough and candid perspective of the complete deployment, implementation process, the lesson learned and ongoing improvements.
Julie Dixon, President, Dixon Resources Unlimited
Kenzie Coulson, Associate Consultant, Dixon Resources Unlimited
Ending Traffic Together | South Room (3rd Floor)

People are on the move now more than ever. With 65,000 cars driving into Seattle everyday and thousands slotted to move to the greater Area, there needs to be a suite of options for alternate transit. Commuters should feel empowered to pursue multiple modes of transit that best fit their needs. What works for one day may not apply to the next day, so transportation agencies like Go Redmond work to inspire the community to embrace a culture of walking, carpooling, biking & taking public transportation.
Carpooling is a mode that has been around for a long time. However, there have been barriers to entry including its manual nature, difficulty to find someone who shares the same schedule & route, payment and safety. Waze Carpool strives to fix this by matching drivers and riders who are going the same way through the Waze platform. The ultimate goal is to take cars off the road, reduce carbon emissions and build community. Waze Carpool has partnered with 300+ private & public partners across the US, Mexico, Brazil & Israel to bring carpool to their employees. Go Redmond partnered with Waze Carpool to help alleviate major congestion along Willows Road over the Summer of 2019. Commuters from companies along Willows Ride were able to enjoy subsidized $1 dollar flat rides, and collectively took almost 1500 rides on Waze Carpool. Hear what they learned from the campaign and from a few other partners and how more public and private organizations can leverage carpool as an alternate method of transportation.
Caroline Chapman, System Administrator, Go Redmond
Lia Yim, Transportation Program Manager, Kite Pharma 
Moderator: Mona Weng, Partnerships Lead, Waze Carpool
Sponsored by

Seize a Session | East Room (3rd Floor)
Do you have a topic at the top of your mind but it's not on the agenda? Want to continue a discussion from a previous session or conference? Take this opportunity to take control of a breakout room and Seize a Session. Write your session title on the sign (outside the room) first, then post it on the app and the room is yours for that time block. All attendees are welcome to join in on the topic that is picked. Its first come first serve so don't miss the opportunity!

2:45 pm - 4:00 pm    Concurrent Sessions - 75 mins


Everybody Rides: Developing a community-driven campaign with accessible print design | North / West Room (3rd Floor)

To ensure public transit information is accessible for all, the Everybody Rides campaign used familiar and relatable stories to promote public transportation services in the Columbia River Gorge. In this session, you will learn how community involvement and focusing on Limited English Proficiency (LEP) and low-literacy residents can expand the reach of a campaign in your community. Speakers will share graphic design principles and considerations that can eliminate barriers to use, including: 

  • Reading comprehension and visual impairment considerations
  • Copywriting, translation, and format considerations
  • Design best practices including use of typography, color, graphics, images, and print techniques that can help you reach the most people

Anna Gore, Programs Associate, Alta Planning + Design
Kathy Fitzpatrick, Mobility Manager, Mid-Columbia Economic Development District
Moderator: Cody Franz, Transportation Options Specialist, Point2Point

Safe Streets For All - Working towards a better commute for pedestrians, cyclists and scooters | South Room (3rd Floor)
Our streets are busier than ever as new mobility options and increases in bicycle and pedestrian activity have brought more people out of their cars.  Our challenge now is creating safe spaces for all transportation options.  This session will feature insights from mobility providers and the City of Boulder on how the public and private sector can work to achieve aggressive mode shift and Vision Zero goals.  You will hear strategies that a community can take to create safe streets for all commuters.
Chris Hagelin, Senior Transportation Planner, City of Boulder
Ted Sweeney, Senior Special Projects Manager, SPIN
Calvin Thigpen, Policy Research Manager, Lime
Moderator: Thomas Stokell, CEO, Love to Ride

Seize a Session | East Room (3rd Floor)
Do you have a topic at the top of your mind but it's not on the agenda? Want to continue a discussion from a previous session or conference? Take this opportunity to take control of a breakout room and Seize a Session. Write your session title on the sign (outside the room) first, then post it on the app and the room is yours for that time block. All attendees are welcome to join in on the topic that is picked. Its first come first serve so don't miss the opportunity!

3:45 pm - 4:15 pm    End of Forum Sendoff

Celebrate the end to a great TDM Forum with a little chocolate treat from ACT!


4:00 pm - 6:00 pm    University of Washington Sustainability Tour 
Learn how the University of Washington has committed to providing sustainable transportation options to their campus community through 35 years of cutting-edge TDM programming and planning! On this tour, you will be guided through some of the major infrastructure improvements and programmatic elements that are contributing to the campus’s goal to reach a 12% SOV rate by 2028. Group will take the light rail (cards will be provided to registered attendees) to and from the University of Washington campus.




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