Reinvigorating Carpooling: What ACT's State of Carpooling Study Means for Practitioners

ACT released the State of Carpooling 2026: Global Trends, Case Studies, and Implications, the first comprehensive assessment of carpooling practice in decades. The study's goal was to develop best practices and lessons learned by examining 10 high-performing carpool programs in the US and abroad. It found that programs differed widely due to their varying circumstances and structures, meaning no single set of best practices could be applied uniformly across programs. Instead, the study developed a Carpool Program Diagnostic Framework that allows organizations operating carpool programs to identify and strengthen the conditions that contribute to stronger performance.

Join us for a discussion on the significance of the study's findings and how practitioners can use the Framework to improve program performance. The study's lead author, Mia Zmud of Blue Door Strategy & Research, will provide an overview of the study and the Diagnostic Framework.

Attendees will then have the opportunity to discuss several questions arising from the findings:

• How does the Framework compare to what TDM program managers and organizations actually experience in operating their carpool programs?
• Does the Framework offer a useful way to assess performance?
• And how can we translate the Framework into a practical tool for assessing program strengths, identifying performance gaps, and prioritizing future investments?