Assistant Program Manager

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Assistant Program Manager

Alta Planning + Design seeks an Assistant Program Manager (TDM Programs Level III) for our Atlanta office. This programs role is a great opportunity for someone who believes in the importance of active, multimodal, and sustainable transportation. If you are looking to join an innovative organization and do work that connects people to places while advancing social justice, safety, and environmental resilience, apply with Alta today!

About Alta

Alta Planning + Design is a sustainable transportation company dedicated to creating active, healthy communities through planning, landscape architecture, engineering, and education/encouragement programs. Alta was founded in 1996 when communities were calling for safer streets for people walking and bicycling as the non-motorized transportation movement developed into a profession in the United States. We pioneered the field of active transportation, evolving our planning and design work into a visionary global practice that empowers people to live active, healthy lives and gets them to where they need to go. 

Our core values and work bring about positive change by creating places that are geared toward moving people rather than cars, connecting community members to daily needs and human experience, and empowering every person to live an active healthy life. As a global leader in mobility innovation for over 26 years with over 200 staff, we are dedicated to connecting people to places by working across disciplines and scale to address social justice, safety, and environmental resilience.

Day to Day

No two days in this role are exactly alike, but there are common work activities that will make up your week:

  • Leveraging transportation demand management (TDM), business and organizational development principles to help shape and implement successful projects, programs, and initiatives in support of the Shift transportation management association (TMA), a program of the ATL Airport Community Improvement Districts (AACIDs).
  • Shaping and implementing programs focused on shifting travel behaviors of a diversity of commuters and communities, with particular focus on south metro Atlanta. This may include supporting employers and their workforce in warehousing, logistics, hospitality, retail, aviation, and more.
  • Directing and participating in employer-facing outreach, sales, and partnerships for Shift, with support and collaboration of other team members and other Alta programs.
  • Leading, planning, and staffing outreach efforts such as presentations to large groups, transportation fairs, kiosks/expos, tabling, lunch and learns, and other in-person engagement tactics.
  • Supporting data collection tasks required to inform program measurement and evaluation, with a strong data-led approach to decision-making.
  • Supporting public involvement and engagement strategies to effectively reach broad audiences. This may include navigating crucial conversations regarding under-resourced communities, vulnerable populations, and underrepresented demographics.
  • Establishing and nurturing long-term relationships with clients, including understanding needs, expectations, and challenges, and ensuring they feel valued, understood, and supported.
  • Actively engaging in continuous learning and integrating this knowledge into projects, including an understanding of emerging tools and techniques in the marketing field as they apply to our work. This involves attending trainings, workshops, and regional conferences as well as self-guided learning.

Qualifications Required

This position requires a combination of skills, experience and education including, but not limited to:

Bachelor’s degree in a relevant field (an advanced degree is a bonus), or an additional four years of applicable experience.

Five or more years of full-time professional experience

Ability to pass a Homeland Security background check Experience working for a consulting firm, improvement district, or in a similar multi-client environment is preferred

Skills, Knowledge, and Abilities:

We understand that job descriptions often demand excellence in every area, which is why we’ve thoughtfully divided our requirements into essential and desirable skills. This helps both of us determine if this role is the right long-term fit. Our ideal candidate is diverse in their skills and abilities and can contribute across a range of tasks and challenges. Here’s a look at what we envision for the person in this role:

B2B and/or B2C Sales: This role is not a traditional sales role, but one of the most essential activities will be connecting with area businesses and their workforces to collaborate with the Alta team and our client(s) to improve mobility and change commuting. You should be comfortable with:

“Cold calling” via email, phone, and other means to generate new leads.

Making connections and building relationships, then supporting those connections over time through the services of Shift and our client.

Managing Programs and Projects: Even if you have a lot on your plate, you have a good process in place to get work done.

You have:

Building and prioritizing resources, initiatives, and timelines to exceed goals.

Organizational skills and commitment to quality.

Strategy development and management to guide projects and/or programs across the finish line.

Stakeholder and client management to help frame and drive these projects successfully.

Team-building skills that result in amazing outcomes, happy teammates, and award-winning programs.

Collaborating and communicating with people: You thrive when working with others and don’t hesitate to engage with your audience.

You have: Engaging and persuasive presentation skills (specifically making visually engaging presentations/content/delivery to varied audiences). Experience leveraging interpersonal communication skills to achieve common goals. Experience contributing to teams of varied sizes, locations, and forms. Experience with building and maintaining strong client and stakeholder relationships.

Working with tools: You have in-depth knowledge of, and experience with, varying software, including: Project management software (e.g., Asana, Wrike, Basecamp, etc.). Microsoft Office tools (e.g., Word, Excel, and PowerPoint). General understanding of other platforms that directly aid in program delivery.

Other Desired Qualities:

Knowledgeable (or highly curious) about behavior change, sustainability, transportation, TDM, city planning, community development, economic development, or related

Desire to positively affect the community, region, and environment

Hands-on contributor

Eagerness to build and refine your skills

What We Offer

Flexible Schedule Alta offers a flexible, hybrid work schedule where most employees work from home three days per week. In-office days support our collaborative culture, one of our core values.

Compensation The pay range for this job in Atlanta is $70,000-$80,000 annually. Placement within the range is based upon experience, skill-sets, and qualifications.

Benefits

Alta offers comprehensive benefits to all full-time employees:

Medical: PPO or HSA medical plans

Dental/Vision: PPO

Life Insurance: Alta pays 100% of the premium for life and AD&D, equal to your base compensation

401(k): Alta provides a match up to 3%

PTO: 21 days accrued annually to start

Holidays: 11 total company paid holidays

Paid Parental Leave/Short-Term Disability

Additional Benefits: Wellness reimbursement up to $800 annually, Alta Gets Around benefit of up to $900 annually, 5-year travel award, and professional development opportunities 

Learn more and apply

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