Transportation Demand Management Program Manager, Foursquare ITP

Role

As a TDM Program Manager, you will be responsible for overseeing multifaceted outreach and education programs supporting commuter behavior change. This includes leading residential, employer, tourism, and school-based outreach; managing staff; building strategic partnerships; ensuring compliance with site plan conditions/zoning orders; marketing and recognition campaigns; and metrics and reporting. The ideal candidate is a strategic thinker with deep TDM knowledge and strong project management experience.

Responsibilities will include:

• Serve as the lead subject matter expert for clients’ TDM efforts, including providing strategic direction across multiple outreach programs and managing all aspects of service delivery.
• Oversee outreach teams working with employers, residential buildings, schools, and more to implement traveler and commuter benefits, advancing toward higher levels of sustainable transportation engagement.
• Oversee programs and outreach teams focused on direct-to-commuter programs.
• Establish and maintain effective, professional working relationships with clients, Foursquare ITP staff, other staff from the larger project teams, and the public and stakeholders.
• Supervise and mentor teams of TDM staff, establishing goals, overseeing performance, and ensuring timely delivery of high-quality services.
• Maintain and build programs and services for various audiences, including employers, residential properties, and community partners.
• Lead or support development of educational materials, including factsheets, toolkits, blog posts, commuter guides, promotional items, website and social media content.
• Plan and execute marketing campaigns and provide direction and quality control in guiding the development of printed and digital marketing materials and collateral.
• Lead the development of a variety of program events, including, but not limited to, program participant recognition, transportation fairs, presentations, and workshops and various community outreach events.
• Collaborate with third-party benefit administrators, local agencies, and transit providers to ensure program success and reach.
• Work collaboratively with other TDM providers, Metropolitan Planning Organizations, and transit providers throughout our clients’ regions.  
• Track program impact and effectiveness.

While this is a hybrid in-office/work from home position, the selected candidate must live in or relocate to the DC Metropolitan Area.

TDM-CPs are encouraged to apply.

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